Luxury Bespoke Travel

Refined Journeys 6702 N Cedar Ave Ste 201, Fresno CA 93710

CST #20941640 

Refined Journeys Plan for Reopening

We are so looking forward to having you back in the office, we miss chatting with you about what is happening with you and your families, and of course working on making your travel dreams a reality.

Until further notice we are asking for pre-booked appointments - Please Call 559 298 8525 or

Email - or your travel consultants email directly.

We will have hand sanitizer as you enter the office.

Please maintain the recommended 6 feet distance with no handshakes or hugs (so sad).

Use masks if it is safe for you to do so.

We will be disinfecting our desks and chairs which will be 6 feet apart between appointments.

Documents will be reviewed on our large monitors and a copy of them will be sent to you electronically.

Payments will be taken by credit card through our vendor platform or through our virtual merchant system.

Looking forward to seeing you soon!


Refined Journeys, 6702 N Cedar Ave , Fresno CA. 93710

Phone: 559 298 8525 Toll Free 1 877 5810745

​CST #209416940


Shera (Rodrick) Franzman - Travel Consultant 


Phone 559 298 8525

March 12, 2020
Dear friends in travel,

Refined Journeys is here to assist you through this challenging time in travel. Please make note of the links or take a moment to read the updates, should you want to know the current situation firsthand.

Every airline and vendor have different protocols but the travel community is working together to mitigate any penalties/fees associated changes and cancellations. This is a very fluid situation right now with updates everyday.

As always your travel professional is here to assist you in all travel related services you have booked through them. They are a resource you can count on.

World Health Organization:

"This is a controllable pandemic"
For detailed information, please see here:



CSSE - John Hopkins Map of COVID-19:

USA European Travel Ban and Airline COVID19 Updates
Explaining the European Travel Ban
Which countries does the ban apply to?
According to the US Department for Homeland Security (DHS) and the president’s proclamation, the ban applies to the countries belonging to the 26-member Schengen passport-free zone.
These are:
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
As non-members of Schengen, Britain and Ireland are not covered by the ban.
Who is affected?
The restrictions will cover “most foreign nationals” who have been in any of the Schengen zone countries “at any point during the 14 days prior to their scheduled arrival to the US”, the DHS says.
The ban does not apply to US citizens returning home, nor to foreign nationals who are legal permanent residents of the the US. Also exempted are foreign nationals who are:
• married to US citizens or legal permanent residents
• parents and guardians of US citizens or legal permanent residents aged under 21
• brothers and sisters of US citizens or legal permanent residents, providing both are unmarried and under 21
• children or foster children of US citizens or legal permanent residents
It also does not apply to ship and plane crews; foreign nationals invited to the US to help tackle the virus; foreign government officials and their immediate family; and foreign nationals who work for the US armed forces, international organisations including Nato and the UN, or whose entry “is deemed in the national interest”.

​For the latest information regarding COVID-19, please visit the Centers for Disease Control and Prevention's (CDC) website.

You are encouraged to visit to view individual Travel Advisories for the most urgent threats to safety and security.Please also visit the website of the relevant U.S. embassy or consulate to see information on entry restrictions, foreign quarantine policies, and urgent health information provided by local governments.

Travelers are urged to enroll in the Smart Traveler Enrollment Program (STEP) to receive Alerts and make it easier to locate you in an emergency.The Department uses these Alerts to convey information about terrorist threats, security incidents, planned demonstrations, natural disasters, etc.In an emergency, please contact the nearest U.S. Embassy or Consulate or call the following numbers: 1(888) 407-4747 (toll-free in the United States and Canada) or 1 (202) 501-4444 from other countries or jurisdictions.

If you decide to travel abroad:

Review and follow the CDC's guidelines for the prevention of coronavirus.
Check with your airlines or cruise lines regarding any updated information about your travel plans and/or restrictions.
Visit to view individual Travel Advisories for the most urgent threats to safety and security.
Visit our Embassy webpages on COVID-19 for information on conditions in each country or jurisdiction.
Visit the Department of Homeland Security's website on the latest travel restrictions to the U.S. 

Jackie Cross - President, Refined Journeys

Jackie Cross - President, Product Development Director & Sales

If you are unable to reach your travel consultant below and have questions please do not to hesitate to call me.


Office 559 298 8525

Cell Phone 559 392 4918

Deborah Souccar - Director of Marketing & Sales


​Phone 843 628 4787


Calls are forwarded or email us, we are here for you!