Jackie Cross - President, Product Development Director & Sales
I gauge my success by serving multi-generations of families with over 30 years in the travel industry. This success has been in part by experiencing our ever changing world first hand, and continuing my education so I may share my knowledge with my clients. However the defining contributor has always been and most importantly, treating my clients with the utmost respect, building a relationship of trust and of course service. Listening to your needs, getting to know you and your interests, I focus on what experiences you want to have on your travels, then blend it all into a perfect journey with the best suppliers in the world.
Travel is all about experiences, sometimes its as simple as watching waves roll in or the sun setting and just turning "off" for awhile. For most of us scenic landscapes draw us to a place, but when we experience for ourselves the history, food and local culture, that is when a place becomes part of what makes us interesting and enlightened people. People who can share their experiences by telling stories and painting a vivid picture to others, others who will then long to discover that place for themselves.
I encourage you to search through these pages, discover this amazing world and when you are ready to explore the possibilities, contact anyone of our team, we are ready to design your next Refined Journey.
Cathy Haslett - Independent Travel Consultant
Cathy brings over 30 years of experience in the travel industry, originating in South Africa in retail and wholesale travel and more recently 24 years with American Express Canada. Her commitment to service was recognized with the distinction of being on the list of top Canadian consultants who were recognized with the Pacesetter and Top Performer awards. She is a strong believer in travel as an education as well as enjoyment; she believes her role is to present innovative options which are not commonly considered by the vacationer. Staying current in new technologies and resources is a must and Cathy is on top of the newest accommodations and travel experiences offered.
Shera (Rodrick) Franzman - Travel Consultant
Shera comes to Refined Journeys from Disneyland Parks where she was a VIP Guest Host.
As a VIP Guest Host she arranged dignitaries, celebrities, business and family groups through the parks. Planning their days as guide and personal concierge, insuring an unparalleled experience through the parks. She has experience in managing and promotion for Fresno's iconic State Landmark Forestiere Underground Gardens and wedding/honeymoon promotion.
Shera now brings her training, attention to detail and superb customer service to Refined Journeys. Shera is skilled in Family/Multi-Generational Travel, Disney Specialist, Honeymoon & Destination Weddings and Sun Destinations including S.E. Asia.
Refined Journeys 6702 N Cedar Ave Ste 201, Fresno CA 93710
Barry Fisher - Independent Travel Consultant
Barry's travel career began in 1982 as a leisure-focused agent in a local mom-and-pop agency in Southern California. He has gone on to acquire vast and varied experience over many decades in the travel field. Barry was corporate travel manager for a large Los Angeles-based agency, working with such diverse clientele as the Association of Surfing Professionals and Death Row Records. Having also worked in convention management, he is skilled in large-scale contract negotiation with hotels, cruise lines, and ground transport companies.
Barry has traveled to over 25 countries, with particular emphasis on sun and culture destinations in the Caribbean, Indonesia, the Mediterranean, Mexico and Central America. Easygoing and friendly, he nonetheless provides his travel clients with tremendous attention to detail and first-hand destination knowledge
Refined Journeys, 6702 N Cedar Ave , Fresno CA. 93710
Phone: 559 298 8525 Toll Free 1 877 5810745
Deborah Souccar - Director of Marketing & Sales
Deborah Souccar brings over 25 years in the travel industry including retail, wholesale, airline and incentive travel. As a partner in Afloat in France, a luxury barge company sold to Belmond, Deborah was responsible for sales and marketing as well as product development. She is creative and committed to delivering exceptional customer service. Deborah's success has come from forging relationships based on trust and integrity with both suppliers and clients and continually meeting and exceeding client expectations.